About me

I am a Microsoft Dynamics 365 Technical Team Manager with 12+ years experience in IT.

I have a full stack software development background but I came to Dynamics CRM around 2012. I have worked on multiple implementations using Dynamics CRM versions 4, 2011, 2013, 2015, 2016 and 365. Currently I work for a Microsoft Gold Partner and I hold 10+ Microsoft certifications that covering most of these versions. I also work with Unified Service Desk, Portal Capabilities, Field Service and Project Service Automation.

Currently I am a Technical Team Manager of two teams based in Naples and Tirana; my principal scope is to manage technical resources and project technical phases as required from Microsoft Sure Step Methodology.

My strong experience allows me to delivering CRM and xRM solutions that helps customer’s digital transformation.

Excellent communicator, technical books reviewer, I am also author of crm365.blog and Dynamics CRM community contributor.

You can contact me at email address capuanodanilo@outlook.com or call me at phone number +39 3349992349

Visit my personal web site www.capuanodanilo.com

Visit and follow my blog www.crm365.blog

You can follow me on social networks through these hashtags #capuanodanilo, #crm365blog


Main Skills:

Microsoft Dynamics Sure Step methodology

Agile methodology

Microsoft Dynamics CRM/365 (Installation, Configuration, Analysis, Design, Customization, Development, Deployment, Integration)

.NET Technologies (C#, .NET Framework, .NET Core, Xamarin)

Web Development (ASP.NET MVC, Web Services, HTML, CSS, Javascript, JQuery)

SQL Server, Reporting Services, SSIS, Power BI

Unified Service Desk

Portal Capabilities

Inaplex Inaport

Microsoft cloud platform (Office 365, Azure, Sharepoint, PowerApps, Flow)

Microsoft collaboration and development tools (Visual Studio, TFS, Visual Studio Team Services, Visual Studio Code, Project, StaffHub, Teams)